Return & Refund Policy

Last updated: July 22, 2025

Definitions

• Company refers to Vikki Swan LLC, 13101 W Washington Blvd, Suite 207, Los Angeles, CA 90066.
• Digital Services refer to subscription-based access to private educational content delivered via Telegram.
• Order means a completed purchase transaction initiated by You through our website.
• Service refers to the Website and any associated Telegram-based educational products.
• Website refers to Vikki Swan, accessible at https://vikkiswan.pro.
• You means the individual or entity accessing the Service and making a purchase.

Refund Policy

Due to the nature of our digital services and immediate access to paid content, all sales are final and non-refundable. Once access to the Telegram-based educational content has been granted, we are unable to offer refunds under any circumstances.

Exceptions & Customer Support

We may review refund requests only in rare cases of accidental duplicate charges or clear technical failure on our part. If you believe you have a valid case, please contact us via email within 7 days of purchase.

Payment Processing Fees

Please note that payment processing fees charged by Stripe, PayPal, or other third-party providers are non-refundable under any circumstances. These fees are retained by the payment processor and not by us. If a refund is granted, it will exclude any non-refundable transaction fees.

Contact Us

If you have any questions about our Return and Refund Policy, please contact us:
Email: VikkiSwanSup@yahoo.com